Welcome to the „Effective Communication with Bestest“ course – an interactive program designed to enhance your communication skills and provide you with tools to create clearer and mutually enriching communication relationships. Communication is a key element of success in both personal and professional life, and this course is designed to help you develop these essential skills.

COURSE OBJECTIVES

• Provide participants with tools for creating clear and understandable communication.

• Improve verbal and non-verbal communication skills.

• Manage conflicts and create positive work relationships.

COURSE CONTENT

1. BASICS OF COMMUNICATION

• Identification of elements of effective communication.

• Improvement of verbal and non-verbal expressive abilities.

2. ACTIVE LISTENING

• Techniques of active listening and understanding communication signals.

• Creating empathy and understanding perspectives of others.

3. CRAFTING CLEAR MESSAGES

• Structuring and presenting thoughts clearly and persuasively.

• Adapting communication style according to the needs of the listener.

4. CONFLICT SITUATIONS AND THEIR MANAGEMENT

• Employee motivation strategies and maintaining their engagement.

• Providing effective feedback and supporting professional growth.

5. COMMUNICATION IN THE VIRTUAL ENVIRONMENT

• Effective communication in the online environment and through electronic mail.

• Managing virtual teams and communication strategies for remote work.

TEACHING METHODS

• Theoretical lectures and interactive exercises by communication experts.

• Simulations of realistic communication situations.

• Group discussions and collaboration to address communication challenges.

• Adoption of tools for assessing and improving communication skills.

BENEFITS

• Access to additional materials and tools for further improvement of communication skills.

• Opportunity for consultations with communication specialists and networking with people sharing similar interests.